is a specialized platform designed to automate, streamline, and manage the complex, highly regulated process of collecting outstanding debts or accounts receivable (A/R). It is used by third-party collection agencies, banks, credit unions, utility companies, and internal A/R departments to increase recovery rates, reduce operational costs, and ensure compliance.

Modern DCS solutions leverage AI and predictive analytics to move the process from traditional, reactive dunning (persistent follow-ups) to a proactive, personalized, and empathetic engagement strategy.Automated Workflow Engine: Uses customizable, rule-based logic (often drag-and-drop builders) to automatically trigger actions based on debt age, account status, or payment history.

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